Privacy Policy

1. Introduction

Draxworth Materials Corp. ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully.

We are registered in Canada with VAT/GST Registration Number 948210531 RT 0001, located at 333 7 Ave SW, Calgary, AB T2P 2Z1, Canada. If you do not agree with our policies and practices, please do not use our website.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide through our website and communications, including:

  • • Contact information (name, email, phone number)
  • • Company information and business details
  • • Information submitted through contact forms and inquiries
  • • Correspondence and communications with our team
  • • Service requests and project specifications
  • • Payment and billing information (processed securely)

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

  • • Browser type and version
  • • Operating system
  • • IP address and geolocation data
  • • Pages visited and time spent on each page
  • • Referral sources and navigation paths
  • • Device information and unique identifiers

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze site usage, and remember your preferences. You can control cookie settings through your browser preferences. For more information, see our Cookies Policy.

3. How We Use Your Information

Draxworth Materials Corp. uses your information for legitimate business purposes:

  • • Providing and improving our polymer testing and materials auditing services
  • • Processing service requests and project inquiries
  • • Responding to your communications and support requests
  • • Sending transactional communications (confirmations, updates, service notices)
  • • Sending marketing communications (with your consent)
  • • Analyzing website usage and optimizing our digital presence
  • • Complying with legal obligations and regulatory requirements
  • • Preventing fraud and ensuring security
  • • Conducting quality assurance and service improvement
  • • Establishing, exercising, or defending legal claims

4. Legal Basis for Processing (GDPR Compliance)

While Draxworth Materials Corp. operates primarily in Canada, we respect international privacy standards including GDPR requirements when applicable. We process your personal data based on:

  • • Contractual necessity (fulfilling service agreements)
  • • Your explicit consent (where required)
  • • Legitimate business interests (service improvement, analytics)
  • • Legal compliance (regulatory and contractual obligations)
  • • Protection of vital interests

5. How We Share Your Information

We do not sell your personal information. We may share your information only in these circumstances:

5.1 Service Providers

We share information with trusted third-party service providers who assist with website hosting, email delivery, payment processing, analytics, and customer support. These providers are contractually bound to maintain confidentiality.

5.2 Legal Requirements

We may disclose information when required by law, regulation, court order, or government request, or when we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the public interest.

5.3 Business Transfers

If Draxworth Materials Corp. is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

6. Data Security

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • • SSL/TLS encryption for data in transit
  • • Secure data storage with encryption at rest
  • • Access controls and authentication protocols
  • • Regular security audits and updates
  • • Employee training on data protection

While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security of your data transmitted over the internet.

7. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Retention periods vary based on the type of information and purpose:

  • • Contact information: Until you request deletion or service termination
  • • Service records: As required by Canadian business regulations (typically 7 years)
  • • Website analytics: Typically 12-24 months
  • • Communications: Until archival or deletion request

8. Your Privacy Rights

Subject to applicable law, you have the following rights regarding your personal information:

8.1 Right of Access

You have the right to request access to the personal information we hold about you, including what we collect, how we use it, and with whom we share it.

8.2 Right of Correction

You may request correction of inaccurate or incomplete personal information we maintain about you.

8.3 Right of Deletion

You may request deletion of your personal information, subject to legal retention requirements and contractual obligations.

8.4 Right to Withdraw Consent

If we process your information based on your consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing prior to withdrawal.

8.5 Right to Object

You may object to processing of your personal information for marketing purposes or where we rely on legitimate interests.

8.6 Right to Data Portability

You may request your personal information in a structured, commonly used, machine-readable format for transmission to another organization.

To exercise any of these rights, contact us at supply@draxworth.shop or +1 403 297 3354 with your request and verification of identity. We will respond within 30 days or as otherwise required by law.

9. Marketing Communications

We may send you marketing communications about our services, industry insights, and company updates if you have consented or if we have a legitimate business relationship. You may opt out of marketing communications at any time by:

  • • Clicking the "unsubscribe" link in our emails
  • • Contacting us directly at supply@draxworth.shop
  • • Updating your communication preferences

Even if you opt out of marketing communications, we will continue to send transactional and service-related communications.

10. Third-Party Links

Our website may contain links to third-party websites and services that are not operated by Draxworth Materials Corp. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing personal information.

11. Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will delete such information promptly. If you believe we have collected information from a child, please contact us immediately.

12. International Data Transfers

Draxworth Materials Corp. operates in Canada. Your personal information may be transferred to, stored in, and processed in Canada and other countries where we or our service providers operate. These countries may have data protection laws that differ from your home jurisdiction. By using our website and services, you consent to such transfers. We implement appropriate safeguards, such as standard contractual clauses, to protect your information.

13. Cookies Policy

Please refer to our dedicated Cookies Policy for detailed information about our use of cookies, web beacons, and similar tracking technologies, including how to manage your cookie preferences.

14. Privacy Complaints

If you believe your privacy rights have been violated or have concerns about our data handling practices, you may file a complaint with us or with the relevant privacy authority in your jurisdiction. In Canada, you may contact the Office of the Privacy Commissioner of Canada (OPC).

To file a complaint with Draxworth Materials Corp., contact us at supply@draxworth.shop with details of your concern. We will investigate and respond within 30 days.

15. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Modified" date. Your continued use of our website and services following such notice constitutes your acceptance of the updated Privacy Policy.

16. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Draxworth Materials Corp.
333 7 Ave SW
Calgary, AB T2P 2Z1
Canada

Email: supply@draxworth.shop
Phone: +1 403 297 3354
VAT/GST Number: 948210531 RT 0001

Last Modified: January 2026

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